EMS operations, scheduled

EMS scheduling that actually schedules.

Shiftbid replaces the spreadsheets, phone trees, and “figure it out” approach to EMS staffing. Model your agency once — then let a constraint-aware scheduling engine build schedules that are fair to crews and optimized for coverage.

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Built for private ambulance and fire-based EMS agencies.

Schedule — Week of Mar 30

Bid open

LIVE

Unit MonTueWedThuFriSatSun

Medic 1 0700–19000700–19000700–19001900–07001900–0700—0700–1900

Medic 2 0700–19000700–1900—0700–19000700–19000700–19001900–0700

Medic 3 1900–07001900–07000700–19000700–1900—0700–19000700–1900

Medic 4 —0700–19000700–19000700–19001900–07001900–07000700–1900

Coverage 98.4%

Overtime −42h

Fairness 0.91

The gap

The scheduling gap in EMS.

Between the enterprise tools built for hospitals and the calendar apps dressed up as schedulers, there’s been nothing in the middle — until now.

The enterprise tools

Built for hospital systems.

Kronos, QGenda, and the rest are powerful — and completely out of reach for a 50-truck private ambulance operation.

The calendar apps

A calendar with swaps bolted on.

Most “EMS scheduling” tools digitize the schedule but don’t build it. You still need someone staring at a whiteboard.

The Shiftbid approach

A scheduling engine for EMS.

Unit types, certifications, seniority, shift patterns — modeled natively. Optimization, not drag-and-drop.

What Shiftbid does

Scheduling as an operations problem.

Agency structure modeling

Units, stations, certifications, and shift patterns — defined once. The scheduling engine works within your reality, not a generic template.

Constraint-aware optimization

Labor rules, overtime caps, minimum rest, credentials — encoded as constraints, not afterthoughts.

Shift bidding & availability

Crews submit preferences and availability. The system respects seniority, fairness, and organizational need.

Cost-aware scheduling

See the cost impact of scheduling decisions before you publish. Minimize overtime exposure in the first pass.

Transparent results

Every assignment can be explained — which constraints were active, what trade-offs the scheduling engine made.

Built for EMS shifts

24/48 rotations, Kelly Days, 207(k), mutual aid. EMS-native, not hospital-adapted.

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How it works

Four steps. One schedule that sticks.

01 / Configure Administrator

Configure

Model your agency — stations, units, certifications, shift patterns, and the rules that govern who can work when.

02 / Publish bid Administrator

Publish bid

Open a bid period for the upcoming cycle. Crews get a clear window to rank preferences and submit availability.

03 / Rank preferences Employee

Rank preferences

Employees drag-rank shifts and flag time-off requests from any device. Seniority and eligibility are applied automatically.

04 / Award & publish System

Award & publish

The scheduling engine assigns shifts against your constraints. Review, adjust if needed, publish — no spreadsheet rebuilds.

What success looks like

The operational outcomes Shiftbid is built for.

Bid cycle 4hrs Down from 2–3 weeks of spreadsheet work.

Coverage target 100% Required units staffed every shift.

OT reduction target 40% Overtime exposure cut by the scheduling engine.

Grievances 0 Transparent assignments, by design.

Example outcome

We used to spend three weeks building the next cycle. Now the hard part is reviewing the output — and the crews feel like the schedule is fair for the first time in years.

Operations lead Private EMS agency — illustrative

Pricing